ACES 2015 has ended
Welcome to the 19th annual American Copy Editors Society national conference in Pittsburgh March 26-28, 2015. (Photo by Jeremy Davis.)

Note: This schedule is subject to change.
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Friday, March 27 • 2:00pm - 3:00pm
Think Twice about Health Literacy: Writing and Editing for a Patient Audience

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Were you ever told that you suffered from acute coryza? Not us! Did you ever try to read a brochure about sildenafil citrate? Neither have we!

In this session, you'll find out what those mysterious terms mean -- and learn how to incorporate plain language into writing for a patient audience. These principles and strategies can also help to increase awareness when writing for the general public. Key topics include health literacy and specific tools and practical tips for writing and editing patient communications.


Connie Feiler

Senior manager, University of Pittsburgh Medical Center (UPMC)
Connie Feiler, RN, MSN, is a senior manager in the Office of Patient Experience for the University of Pittsburgh Medical Center (UPMC) and coordinates the patient education program for the health system.

Sarah Kastelic

Communications specialist, UPMC Office of Patient Experience
Sarah Kastelic has a B.A. and M.A. in communications and serves as a specialist in communicating to a patient audience for the University of Pittsburgh Medical Center (UPMC).

Friday March 27, 2015 2:00pm - 3:00pm EDT

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